Refund Policy
We value your trust — here’s how we handle refunds.
Digital Product, Fair Policy
- Once your timetable is successfully generated and downloaded, the sale is final.
- If you want changes after download, use the Excel version you downloaded to make those changes.
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If you experience a technical issue (e.g. payment processed but no download), please let us know within 24 hours.
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Contact us and we’ll help resolve the issue or process a refund if necessary.
We aim to be fair and responsive, so don’t hesitate to reach out.